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This website is operated by Creative SOL Designs. Throughout the site, the terms "we", "us" and "our" refer to Creative SOL Designs. Creative SOL Designs offers this website, including all information, tools and services available from this site to you the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitations users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing our using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Products or Services
Certain products or services may be available exclusively online through the website.These products or services may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case by case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Accuracy of billing and account information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We love creating unique items at your request! With that comes being very specific on notes left for custom orders. We will make the item according to YOUR description. We are not responsible if you did not input the information for custom orders correctly- all items are final sale.
All items are final sale due to sanitation and customizable options. We do not accept any returns for items.
If any item is incorrect, we must be notified withing 5 business days for an exchange or store credit.
We are not responsible for damages during transit as all items are inspected and packaged in house and sent with zero damages.
Orders are processed and shipped out in 5-7 business days after design confirmation has been received (not including shipping time). Most items are made to order and handmade. This ensures that I am providing the best quality items to you while also maintaining proper packaging.
Be sure your customer information (email and phone number) and shipping information are correct. Any shipping issues or return to sender packages based on customer shipping input errors will be reshipped at the customer's expense. We are not responsible for lost packages or insufficient addresses.
I am not responsible for the package once it is shipped. Please refer to the tracking information via email correspondence for tracking numbers and carrier. You will need to contact the shipping carrier directly, should any issues arise. I am not responsible for lost packages. Please feel free to always reach out to me (Marisol) by email (creative.sol.designs.info@gmail.com) should any issues arise during shipment process. I will always try my best to assist in any way that I can!
Tracking Information
Tracking numbers are sent to the email or phone number on file (provided when you placed your order) when your order is processed and ready for shipping. Please check spam folder if you feel you did not receive a tracking email.
Changes to your order CANNOT be made once the design confirmation has been approved by you.
International Shipments
We are not responsible for custom/import charges. Although we rarely face this issue, if the situation occurs, payment is customers responsibility. International delivery time varies due to customs clearance and/or restrictions and delays.
Creative SOL Designs
Copyright © 2024 Creative SOL Designs - All Rights Reserved.
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